애플 앱스토어 심사: Guideline 2.1 - Performance

애플 앱스토어 심사 반려(리젝) 경험 공유 및 기록

 

2.1 App Completeness Submissions to App Review, including apps you make available for pre-order, should be final versions with all necessary metadata and fully functional URLs included; placeholder text, empty websites, and other temporary content should be scrubbed before submission. Make sure your app has been tested on-device for bugs and stability before you submit it, and include demo account info (and turn on your back-end service!) if your app includes a login. If you are unable to provide a demo account due to legal or security obligations, you may include a built-in demo mode in lieu of a demo account with prior approval by Apple. Ensure the demo mode exhibits your app’s full features and functionality. If you offer in-app purchases in your app, make sure they are complete, up-to-date, and visible to the reviewer, or that you explain why not in your review notes. Please don’t treat App Review as a software testing service. We will reject incomplete app bundles and binaries that crash or exhibit obvious technical problems.

Issue Description
The app exhibited one or more bugs that would negatively impact App Store users.

Bug description: when we tapped the navigation feature, the page did not display any options

Review device details:

- Device type: iPad Air (5th generation)
- OS version: iOS 17.4.1

Next Steps
Test the app on supported devices to identify and resolve bugs and stability issues before submitting for review.

If you are unable to reproduce the bug, try the following:

- For new apps, uninstall all previous versions of your app from a device, then install and follow the steps to reproduce.
- For app updates, install the new version as an update to the previous version, then follow the steps to reproduce.

Resources
- For information about testing apps and preparing them for review, see Testing a Release Build.
- To learn about troubleshooting networking issues, see Networking Overview.
- Watch a video with tips for preventing common rejections.

Support
- Reply to this message in your preferred language if you need assistance. If you need additional support, use the Contact Us module.
- Consult with fellow developers and Apple engineers on the Apple Developer Forums.
- Help improve the review process or identify a need for clarity in our policies by suggesting guideline changes.

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상황

카카오내비, 티맵, 네이버지도와 같은 지도앱이 깔려있으면 각 앱을 선택할 수 있는 메뉴를 만들었습니다. 하지만 앱이 깔려있지 않으면 메뉴가 보이지 않게 숨기게 구현을 해두었는데, 심사원은 메뉴가 보이지 않는다며 리젝을 한 사례입니다.

 

해결

의도적으로 구현한 것이라고 답장을 했습니다. 해당 이슈는 해결되었지만 이 문제를 다른 정책을 가지고 리젝을 한번 더 당하였습니다.